25bd9 Terms and Conditions

1 General Provisions

These terms and conditions ("Terms") govern the use of the 25bd9 platform and all its associated services. By visiting the 25bd9 website, creating an account, or using any service, you are considered to have legally agreed to these Terms.

25bd9 is an online entertainment betting and casino platform operated for users in Bangladesh. Before using our platform, you are requested to fully read and understand these Terms, our Privacy Policy, and our Responsible Gaming guidelines.

These Terms may be available in both Bengali and English. In the event of any dispute, the Bengali version shall be considered final.

2 Account Registration and Eligibility

To create an account on 25bd9, you must meet the following requirements:

• You must be at least 21 years old.
• All information provided at the time of registration must be truthful, accurate and complete.
• Each individual may open only one account. Creating multiple accounts is strictly prohibited.
• You will open an account in your own name and not on behalf of or as a representative of anyone else.
• Your place of residence or legal location must not be in a jurisdiction where online betting is completely prohibited.

Account Verification

25bd9 may at any time request the necessary documents for identity verification. Until verification is complete, deposit, betting or withdrawal facilities may be restricted or suspended. It is each user's responsibility to provide the required information and documents in a timely manner.

Information Provided at Registration

You are required to accurately provide your name, address, date of birth, mobile number and email address. Providing incorrect information may result in account cancellation and forfeiture of any deposited funds or winnings.

3 Age Restrictions

25bd9 is firmly committed against gambling by minors. By registering an account, you confirm that you are at least 21 years old. We may at any time request a copy of a government-issued ID or national identity card for age verification.

If it is proven that a user created an account under the age of 21, that account will be immediately closed and all deposited funds will be forfeited.

4 Account Security and Confidentiality

It is your responsibility to keep your account password and login details completely confidential. Do not share your account details with anyone else.

• Use a strong password and change it regularly.
• Avoid logging in from public Wi-Fi or unfamiliar devices.
• If you notice any suspicious activity on your account, notify our support team immediately.
• Log out properly at the end of each login session.

You are responsible for all activities carried out from your logged-in account. 25bd9 will not be held liable for any unauthorized use of your account unless a fault on our part is proven.

5 Deposit and Withdrawal Rules

Deposit Terms

Funds can currently be deposited on 25bd9 via bKash, Nagad and Rocket. The minimum deposit amount is ৳100 (for each method). Deposited funds may only be used for betting on the platform.

• The minimum deposit amount is ৳100.
• Deposit transactions are generally instant.
• Use only payment accounts registered in your own name.
• Deposits through third parties are strictly prohibited.

Withdrawal Terms

The minimum withdrawal amount is ৳500. Successful withdrawal requests are generally processed within 30 minutes to 3 hours.

• The minimum withdrawal amount is ৳500.
• The withdrawal method must be consistent with the deposit method.
• Withdrawal processing is faster for verified accounts.
• Withdrawals may be restricted if there is an active bonus wager remaining on the account.

6 Bonus and Promotion Terms

25bd9 offers various types of bonuses and promotions. It is mandatory to carefully read the relevant terms and conditions before claiming any bonus.

Welcome Bonus

New members will receive a 100% bonus on their first deposit up to ৳5,000. The wagering requirement for this bonus is 20 times (deposit amount + bonus amount).

• After claiming a bonus, wagering must be completed within the specified time.
• Bonus funds cannot be withdrawn directly before wagering is complete.
• Bonuses are only usable on eligible games — bets on slot games generally count toward the full wager.
• Each individual/household/device/IP address may claim only one welcome bonus.

VIP Program and Cashback

25bd9's VIP program has three tiers:

• Bronze: Weekly cashback up to 0.3%.
• Silver: Weekly cashback up to 0.5%.
• Gold: Weekly cashback up to 0.8%.

Staying regularly active and continuously engaged with the platform creates the opportunity to move to a higher tier.

General Bonus Terms

• 25bd9 reserves the right to modify or cancel any bonus offer at any time.
• If bonus misuse or manipulation is suspected, the bonus may be forfeited and the account may be closed.
• Claiming bonuses using multiple accounts is strictly prohibited.

7 Betting and Gaming Rules

All betting and gaming activities conducted on 25bd9 are governed by the following rules.

Bet Validity

A bet once placed is final. Bets may be voided or recalculated in the following circumstances:

• If incorrect odds are displayed due to a technical error.
• If an abnormal result occurs due to a fault in the game provider software.
• If an event is cancelled or suspended, in accordance with applicable rules.

Sports Betting

Bets may be placed on various sports including cricket (BPL, IPL, T20 World Cup, ICC tournaments), football (FIFA), and kabaddi. Separate rules may apply for each sports bet.

Live Casino and Slots

All casino games are operated by third-party game provider software. Game results are determined by a Random Number Generator (RNG) which ensures fairness.

8 Prohibited Activities

Any of the following activities are strictly prohibited on 25bd9 and may result in immediate account closure and forfeiture of funds:

• Operating multiple accounts by the same individual or household.
• Bonus abuse or bonus arbitrage strategies.
• Use of automated betting software, bots or any automation tools.
• Attempting to manipulate, defraud, or exploit vulnerabilities in the platform.
• Money laundering or suspicious financial activity.
• Using another person's identity or payment method.
• Any activity that damages the reputation of the platform.

9 Limitation of Liability

25bd9 accepts no liability in the following circumstances:

• If a bet is lost due to internet disconnection or a technical error.
• If third-party services (payment gateways, game providers) are disrupted.
• Issues with the user's own device or software.
• Theft of or unauthorized access to a user's account credentials caused by the user's own negligence.

25bd9 always strives to keep its services uninterrupted. However, temporary disruptions may occur due to maintenance work or unforeseen technical issues. In such circumstances, 25bd9 will not be under any obligation to provide compensation.

10 Account Suspension and Closure

Account Closure by 25bd9

25bd9 may temporarily suspend or permanently close your account for the following reasons:

• Any violation of these Terms.
• Failure to verify identity or provision of false information.
• Participation in prohibited activities.
• Fraudulent or suspicious activity.
• Account remaining inactive for an extended period.

Account Closure by the User

You may close your account at any time of your own accord. Before closing your account, ensure that all ongoing bets have been settled and available funds have been withdrawn. Contact our 24/7 live chat support to close your account.

Self-Exclusion

As part of responsible gaming, users may request self-exclusion or a temporary break. Details on this can be found on our Responsible Gaming page.

11 Privacy and Data Protection

25bd9 gives the highest priority to protecting your personal information. Our platform uses SSL encryption technology to keep your transactions and personal data secure.

Read our Privacy Policy to learn in detail about how your personal information is collected, used, and stored.

• Your personal information will not be sold to third parties without your permission.
• Limited information may be shared when required by legal obligations or security needs.
• We regularly review and improve our security measures.

12 Right to Amend Terms

25bd9 reserves the right to change, add to, or remove any part of these terms at any time. In the case of significant changes, users will be notified via their registered email or through a notice within the platform.

If you continue using the platform after any changes, you will be considered to have accepted the revised terms. It is therefore recommended that you review this page regularly.

13 Contact & Dispute Resolution

For any questions, complaints, or disputes regarding these terms, please contact us directly in the first instance. We believe that most disputes can be resolved through direct discussion.

• Live Chat: 24/7 direct support in Bengali
• Email: [email protected]

After any dispute or complaint is submitted, we will review it as quickly as possible and get back to you. Mediation with the consent of both parties may be arranged to resolve disputes.

For more information, visit our FAQ page or read About Us.